We aim to dispatch all orders the same day if placed before 12pm Monday-Friday.
Orders placed after Thursday at 12pm will not be guaranteed over the weekend as that is a service not provided by the courier.
All orders are sent DPD next day service and are fully trackable.
For postcodes that are in dpd’s restricted post code areas we offer next day Royal Mail service, or if selected by the customer as their preferred choice.
Orders are not guaranteed next day but it is the service that is selected and most of the time will be next working day.
For any problems please contact us on firstname.lastname@example.org or use the website contact form.
damages need to be reported within 24 hours of receiving the products and pictures supplied of said damages and packaging to be able to make a claim against dpd